Bonanzino Casino Privacy Policy
This Privacy Policy explains how Bonanzino collects, uses, stores and protects personal information for players accessing our site from Canada. We take privacy seriously and aim to be clear about what data we gather, why we need it and how you can manage your information. This page covers the types of data we collect, how we use it, who we may share it with and the choices available to you.
Types of data we collect
Personal data
When you create an account or complete KYC checks we collect personal details such as your name, date of birth, address, email, phone number and identity documents. Payment details you provide for deposits or withdrawals are collected to process transactions, although full card or banking details may be handled by our payment partners.
Technical data
We collect device and connection information including IP address, browser type, device identifiers, operating system, and basic location data. We also log session information, game activity and error reports to keep the service running smoothly.
Transactional data
Your deposit and withdrawal history, bet history, game activity, bonuses applied and related financial records are kept to administer your account, comply with verification requests and detect fraud.
How we use your information
We use personal and technical data to operate your account, process payments, perform identity verification, prevent fraud, provide customer support and comply with legal obligations. We may use aggregated or anonymized data for analytics and product improvement. With your consent we may also send marketing communications, and you can opt out at any time.
Data protection practices
We protect data using administrative, technical and physical measures appropriate to the sensitivity of the information. These measures include access controls, encryption in transit and at rest where appropriate, and staff training on data handling. Access to personal information is limited to personnel and contractors who need it to perform their duties.
If we become aware of a security incident affecting personal information we will take steps to contain the issue and notify affected users where appropriate.
Cookies and tracking technologies
We use cookies and similar technologies to support login, remember preferences, secure sessions and analyse site performance. Some cookies are essential for the site to function, while others are used for analytics and advertising. You can manage cookie preferences via your browser settings and, where available, our cookie controls in your account.
Information sharing and third parties
We may share data with service providers who help operate the site, including payment processors, identity verification services, customer support, analytics providers and fraud prevention partners. We require these parties to protect your information and to use it only for the services they provide to us. We do not sell your personal information.
User rights and choices
You have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion where permitted, and object to or restrict certain processing. You may also withdraw consent to marketing at any time.
Access, correction and deletion
To exercise your rights or ask questions about your data, please contact our privacy team at [email protected]. We will respond to reasonable requests and provide instructions on verification steps needed to process changes.
Privacy policy updates
We may update this policy from time to time. When we make material changes we will notify users via the site or email. The most recent version will always be available on this page.